Return Policy JDJetting LLC will be happy to accept your return for unused merchandise. You may return a purchase for credit or exchange. Please follow the instructions below. Refunds and Credits JDJetting LLC will refund or credit the value of the item and state taxes you were charged. Shipping charges and customs fees are nonrefundable. To receive a refund, the original receipt and all parts and pieces originally sent, should accompany your return. Used items may not be accepted. If there is any question, please call (360) 350-0557, or email tech@JDJetting.com for assistance. Exchanges, call our technicians at (360) 350-0557, or email tech@JDJetting.com. We will assist you with exchanges or replacements for items purchased through our online store. For exchanges of orders or damaged or defective merchandise, we will credit you for the returned item upon receipt and send you your replacement with no additional shipping charges. Returns Processing You may ship returns to the address listed below. You are responsible for return shipping fees. JDJetting will credit you for the returned item upon receipt. Used items may not be accepted. If there is any question, please call (360) 350-0557 for assistance. Please follow the steps below to complete your return:
- Write the reason for the return on the original receipt.
- Write your preferred day-time phone number on the invoice. JDJetting may contact you 9:00-3:00 PST.
- Make a copy of the receipt for your records. Include the original receipt with the item you are returning.
- Pack your return securely.
- To return your package, take the package to any USPS location for shipping.
- Should you have any questions or comments, please call JDJetting at (360) 350-0557.